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Services For Sale

CUMOND attributes its success to its innovative engineered designs, stringent manufacturing standards and inventive marketing, all of which rely on the experience of the people who understand your business and your needs.

Here at Cumond we are committed to our customers and we pride ourselves on the quality of our products and our response time to our customers' requirements.

Pre-sale services

1 . Professional and technical consultation and communication.

2 . Equipment or components selection and calculation.

3 . Product application solutions recommendations.

4 . Engineering solutions.

Maintenance service during warranty period

Maintenance service during warranty period

1. After the purchase of products , Cumond machinery provides timely installation guidance.

2. Warranty is one 12 months from the date of purchase by the original owner against defects in material and workmanship.

3. Within warranty , any problem caused by the defects of the machine itself , Cumond machinery will offer its service until the problem solved.

4. Warranty excludes coverage against electrical damages due to power surge, voltage drop or spike, power outage, irregular power and improper use of extension cords and/or a portable generator.

5. Warranty covers replacement parts only. Shipping cost is not included.

6. Warranty excludes coverage against malfunctions caused by water scale problem due to local water conditions.

7. Maintenance and manual instructions must have been carried out properly to be eligible for this warranty.

8. All claims shall be governed by our warranty terms.

Maintenance service outside warranty period

1 . Lifetime track maintenance.

2 . Provide equipment parts with the cost price.

3 . Maintenance activity by cost only Spare parts, special reserves to support.

4 . Customer informations are permanently archived, regular track and re-tracking services.

+86-731-83351174

Monday To Friday 09:00-18:00, Hongkong and Beijing (UTC+08:00)

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